Privacy Policy

At OFF//SCENE, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. What Information We Collect

• Personal Information: When you place an order or contact us, we collect data such as your name, email address, shipping address, and phone number.

• Payment Information: Payment details are processed securely through third-party providers (e.g., Stripe, PayPal). We do not store your credit card details.

• Browsing Data: We collect technical data such as IP address, browser type, and pages visited to help us improve the user experience and website performance.

2. How We Use Your Information

• To fulfill your orders and provide customer support

• To send order confirmations, shipping updates, and respond to inquiries

• To personalize your experience and improve our website

• To comply with legal obligations

3. Sharing of Information We do not sell, rent, or trade your personal information. Your data is only shared with trusted third parties necessary to operate our business (e.g., payment processors, shipping providers, analytics tools). All such parties are required to maintain strict confidentiality.

4. Data Security We implement appropriate technical and organizational measures to safeguard your data. All transactions are encrypted via SSL and our website is monitored regularly for security vulnerabilities.

5. Your Rights (GDPR) If you are located in the European Union, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing of your data

• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at: office@offscene.shop

6. Cookies We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences at any time via the banner or browser settings.

7. Third-Party Links Our website may contain links to other sites. We are not responsible for the content or privacy practices of those websites.

8. Changes to This Policy We may update this Privacy Policy periodically. The most current version will always be posted on this page with the updated date.

For any questions or concerns regarding this policy, please contact us: Email: office@offscene.shop